Remote Help

Invite one of our technicians into your computer over the Internet.

Click the button below to download the remote help application when instructed by our technicians.

Call our office during normal business hours to initiate remote help.

Quick Tip

Quota Woes
If you keep getting bombarded by large attachments from your relatives sending your account "Over Quota", consider setting up an email client such as Outlook Express or Thunderbird.

Maintenance

ATTENTION:

June 1, 2008 - OpenCom will NOT ask you for passwords or usernames in any Email. Please contact us via phone or email before divulging any usernames or passwords via email.

Categories

Choose your support category below:

• Dial-Up
• DSL
• Email

Dial-Up

Setup

For detailed set-up instructions for connecting to OpenCom, please choose your operating system below:

• Windows 95/98
• Windows ME
• Windows 2000
• Windows XP
• Windows Vista
• Mac OS X
• Other Systems / Advanced Setup

DSL (High-Speed)

Setup

For detailed set-up instructions for configuring your DSL modem for use on OpenCom, click the link(s) below:

• Actiontec M1000 Modem Setup
• Actiontec GT701 Modem Setup
• 2Wire Wireless Modem Setup

Email

Setup

• Windows Live
• Microsoft Outlook Express
• Windows Mail
• Microsoft Outlook
• Mozilla Thunderbird
• Mac OS X Mail
• Eudora
• Netscape Communicator

Currently OpenCom does not support other email programs such as IncrediMail, if you are using an email program different from the ones listed above, see the "Email Settings" link below:

• Email Settings